imabi Live Reporting

Create · Promote · Report · Respond · Resolve · Learn

No app. No login. Reports sent instantly to the right team.

imabi gives staff, customers and members of the public a quick and discreet way to report a concern, incident or issue from exactly where it happens.

No app requiredNo login requiredLive in minutes
imabi Live Desk showing incoming reports and their locations on a map

Place, pattern and pace

Every report arrives with context.

CreatePromoteReportTriageRespondResolveLearnPrevent

Campaign toolkit

Everything needed to launch a reporting campaign

Create a professional, location-based reporting service without developing a new app or building a complicated technical process.

  • Create a tailored reporting campaign
  • Choose the information you need to collect
  • Generate unique QR codes for individual locations
  • Create posters and campaign materials
  • Use AI to write clear, accessible promotional content
  • Route each type of report to the right team
  • Monitor every report through the secure Live Desk
Campaign management screen with reporting locations grouped into campaigns
QR code management screen for multiple reporting locations

A unique reporting point for every place

Generate unique QR codes for individual locations, put them in the places people already use, or share them digitally. Every scan carries the exact reporting point into the Live Desk.

How it works

From an individual report to a complete operational picture

One straightforward process connects the person reporting with the team ready to act.

Mobile reporting screen showing discreet report categories
  1. 1

    Create your campaign

    Tailor the questions for a venue, event, public space, workplace or community, then choose where reports should be sent.

  2. 2

    Generate your materials

    Create a QR code for every location and use AI assistance to produce posters, signs and digital campaign materials.

  3. 3

    Scan and report

    A person scans the code, answers a few short questions and sends the report. No app to download and no account to create.

  4. 4

    Reach the right recipient instantly

    The nominated person, team or control room receives the report with its location and context already attached.

  5. 5

    Assess and act

    AI helps assess the report, consider risk and identify suitable next steps. The recipient remains in control.

  6. 6

    Record and learn

    Record actions and resolutions, then reveal recurring issues, hotspots and emerging patterns through live data.

AI assistance at both ends

Easier campaigns. Clearer decisions.

imabi uses AI to make campaigns easier to create and reports easier to manage. It supports professional judgement—it never replaces it.

AI for campaign creation

  • Write clear reporting questions
  • Create poster wording and campaign messages
  • Adapt content for audiences and locations
  • Explain what should be reported
  • Create consistent promotional materials

AI for recipients

  • Summarise what has happened
  • Assess its nature and potential severity
  • Recommend suitable actions and ownership
  • Identify priorities and timescales
  • Draft responses and resolution records

Built-in design assistant

From a few words to campaign-ready materials

Produce posters, signs and campaign messages that clearly explain how and when to report, then adapt them for different audiences and locations.

AI-assisted poster designer with a QR reporting poster preview

Secure Live Desk

A live view of what is happening

See new reports arrive, view the exact QR location, filter by issue or status, track triage, record actions and maintain a clear operational evidence trail.

Live Desk analytics showing arrivals, triage status, report types and busiest reporting points

See place

Every report is linked to a known QR point.

See pattern

Spot recurring issues and emerging clusters.

See pace

Understand how quickly reports are arriving.

Act with context

See nearby assets, facilities and patrol areas.

Operations map showing cameras, first aid, access points and patrol areas

Operational context

The right information, attached to the right place

View cameras, safety equipment, facilities and patrol areas alongside incoming reports. AI-generated shift briefings can highlight developing issues and recommend priorities for the relevant teams.

Close the feedback loop

People can report anonymously or provide an email address for an update. Teams can respond directly through the Live Desk and show that reporting leads to action.

Part of the wider imabi platform

Combine reporting with trusted local information, alerts, surveys, support services, location-based resources and longer-term intelligence.

Built for everyday places

Town centres & public spacesTransport networksBusiness improvement districtsRetail & hospitalityVenues, festivals & eventsUniversities & schoolsWorkplaces & lone workersHousing & community servicesLeisure & visitor destinations

Launch your own live reporting service

Create your campaign and QR codes. Produce professional materials. Give people an instant way to report. Help your teams respond faster.

No app. No account. No complicated reporting process.